Hope to Health Primary Care Clinic

Reporting to the Clinical Operations Manager and working in collaboration with the interdisciplinary team, the duties of Registered Nurse/ Registered Psychiatric Nurse (RPN) include working with the health care team to assess and engage new clients/patients, documenting assessments and developing and carrying out care plans and interventions in consultation with team members.

Reporting to the Clinical Operations Manager and working in collaboration with the interdisciplinary team, the duties of Registered Nurse/ Registered Psychiatric Nurse (RPN) include working with the health care team to assess and engage new clients/patients, documenting assessments and developing and carrying out care plans and interventions in consultation with team members. In collaboration with team members, the Primary Care Nurse participates and facilitates team and case management meetings. Practices in accordance with British Columbia College of Nurses and Midwives (BCCNM) Standards.

Reporting to the Clinical Operations Manager and receiving overall professional guidance from the Professional Practice Leader, Social Work, the position supports the interdisciplinary team in achieving program and patient/client goals. Duties include providing therapeutic clinical counselling services, conducting comprehensive biopsychosocial assessments and maintaining patient/client records. Provides consultative and direct services to patients/clients, staff and health professionals regarding community resources. Coordinates clinical/case conferences, develops and delivers presentation for staff and maintains broad knowledge of development in the Social Work profession.

The position is a full-time opportunity with the BC Centre for Excellence/Hope to Health Primary Care Clinic in the capacity of an Administrative Clients Intake Coordinator. Under the supervision of the Clinical Operations Manager, the Clients Intake Coordinator will be responsible for managing the initial intake process of new clients/patients by receiving referrals, gathering necessary information, verifying eligibility, coordinating with referral agencies for client/patient appointments and smooth transition into services, acting as the first point of contact for referral agencies and potential clients/patients and maintaining positive relationships with referral sources.

The Program Medical Director (“PMD”), Hope to Health Research and Innovation Complex (H2H), is responsible, in partnership with the Clinical Operations Director, for the planning and implementation of existing (harm reduction, safer drug supply, supervised consumption site and primary care) and future clinical services at H2H. Based out of H2H, he/she provides medical leadership and strategic direction to the H2H to ensure high quality and effective delivery of medical services within an academic, research and client centered environment.

Hope to Health primary care clinic is recruiting for Nurse Practitioners who will be part of a supportive multi-disciplinary care team that includes an RN, LPN , social worker, peer support worker, and MOAs, as well as in house access to other health providers: Family physicians, PT, OT, dietitian, psychologist, clinical pharmacist, phlebotomist and psychiatry consulting services. This opportunity is a 0.3 to 0.5 to full time equivalent, although full time position is preferred.

The Family Physician is a core member of each interdisciplinary clinical team that shares responsibility for the care of a panel of clients. Interdisciplinary teams are comprised of the Family Physicians, Nurses, Social Workers, Medical Office Assistants and Peer Support Specialists.  They are supported by shared access to other health providers, such as psychologists, registered dietitians, physiotherapists, clinical pharmacists, phlebotomists, and occupational therapists. Specialist physicians are also an on-site and shared support for the clinical teams to refer to and meet the needs of their clients, including psychiatrists.  The current operating hours are between 8:30 AM and 4:30PM Monday to Friday.

Reporting to the Clinical Operations Manager, and receiving professional practice leadership and support from the Professional Practice Leader, Physiotherapy, this position supports the interdisciplinary Hope to Health Team (which also includes social workers, nursing, psychologists, physicians, pharmacists, etc.) in achieving program and patient goals. This includes providing evidence based clinical assessment, treatment and education grounded in physiotherapy theory and relevant post-graduate studies to outpatients with movement dysfunction, musculoskeletal and chronic/complex pain issues within a group setting and/or on an individual basis. Provides leadership and expertise in the evaluation and treatment of physical functioning/abilities, provides a therapeutic environment and self-management education, monitors patient outcomes and adjusts care plans as required by working collaboratively with patients, families and caregivers, and outside agencies.

Reporting to the Clinical Operations Manager, and receiving professional practice leadership and support from the Professional Practice Leader, Physiotherapy, this position supports the interdisciplinary Hope to Health Team (which also includes social workers, nursing, psychologists, physicians, pharmacists, etc.) in achieving program and patient goals. This includes providing evidence based clinical assessment, treatment and education grounded in physiotherapy theory and relevant post-graduate studies to outpatients with movement dysfunction, musculoskeletal and chronic/complex pain issues within a group setting and/or on an individual basis. Provides leadership and expertise in the evaluation and treatment of physical functioning/abilities, provides a therapeutic environment and self-management education, monitors patient outcomes and adjusts care plans as required by working collaboratively with patients, families and caregivers, and outside agencies.

Reporting to the Clinical Operations Manager, the Peer Support Specialist (PSS) shares their own consumer knowledge and lived experience of mental illness / substance use and experience navigating clinical services to assist clients to reduce barriers to care and support engagement and attachment. The PSS collaborates with the client and the clinic health care team to determine appropriate care to meet individual needs and situational requirements. The PSS provides clients with education, goal setting, support and advocacy from a lived experience perspective in order to assist clients in effectively obtaining service from the ICT team staff, external service providers and community resources. Provides a variety of supports to assist clients living with mental illness / substance use such as emotional and social supports, health care navigation, goal setting, information, resources, and demonstrations. The PSS participates in care planning, team meetings, quality initiatives and continuing education by sharing and discussing information, presenting material and suggesting changes to policies and procedure. The PSS brings the voice of lived experience to conversations about clients, programs and systems. The PSS has a willingness to be identified as a peer in the areas of mental health and/or substance use and/or homelessness and the ability to use that recovery experience and recovery principles as a practice.