Hope to Health Primary Care Clinic

Reporting to Clinical Operations Manager, the Medical Office Assistant acts as a member of the client care team and performs a variety of clerical duties utilizing computerized software programs in support of the operation of the unit. Acts as a communication link for the unit, providing receptionist functions, coordinating client appointments, and assembling and maintaining client charts.

Reporting to Clinical Operations Manager, the Medical Office Assistant acts as a member of the client care team and performs a variety of clerical duties utilizing computerized software programs in support of the operation of the unit. Acts as a communication link for the unit, providing receptionist functions, coordinating client appointments, and assembling and maintaining client charts.

The Family Physician is a core member of each interdisciplinary clinical team that shares responsibility for the care of a panel of clients. Interdisciplinary teams are comprised of the Family Physicians, Nurses, Social Workers, Medical Office Assistants and Peer Support Specialists. They are supported by shared access to other health providers, such as psychologists, registered dietitians, physiotherapists, clinical pharmacists, phlebotomists, vocational therapists, and occupational therapists. The clinic is supported by two community psychiatrists who manage and follow patients concurrently with the primary care team.

Reporting to the Clinical Operations Manager and receiving practice leadership and support from the Professional Practice Leader (PPL), Social Work, the Social Worker 4 provides leadership to staff in Social Work professional standards and practice and participates in the planning and coordination of Social Work/Psycho-social and designated Peer services at the Clinic by providing clinical guidance and expertise, mentoring and coaching, and facilitating workplace solutions. Identifies, recommends, developing, establishes, communicates and evaluates professional practice standards in collaboration with the PPL, Social Work and the Research, Education and Practice Coordinator (REPC). This position supervises at least one (1) FTE Social Worker at the P1 and/or P2A and/or S1 level and a total of up to eight (8) FTE paramedical and non-paramedical staff. Provides leadership in coordinating the management of patient/client flow and management of staff caseloads. Performs direct patient assessment and treatment to the population we serve including substance use, mental health, chronic disease, and psychosocial assessments. Establishes and maintains effective collaborative and constructive liaison relationships with a variety of individuals and community partners to coordinate services across the continuum of health care. Identifies, coordinates and promotes research and quality improvement initiatives.

Hope to Health primary care clinic is recruiting for Nurse Practitioners who will be part of a supportive multi-disciplinary care team that includes an RN, LPN , social worker, peer support worker, and MOAs, as well as in house access to other health providers: Family physicians, PT, OT, dietitian, psychologist, clinical pharmacist, phlebotomist and psychiatry consulting services.

The Primary Care Nurse is a member of an interprofessional health care team. Duties include working with the health care team to assess and engage new clients/patients, documenting assessments and developing and carrying out care plans and interventions in consultation with team members. In collaboration with team members, the Primary Care Nurse participates and facilitates team and case management meetings.

Reporting to the Clinical Operations Manager and working in collaboration with the interdisciplinary team, the duties of Registered Nurse/ Registered Psychiatric Nurse (RPN) include working with the health care team to assess and engage new clients/patients, documenting assessments and developing and carrying out care plans and interventions in consultation with team members. In collaboration with team members, the Primary Care Nurse participates and facilitates team and case management meetings.

Reporting to the Clinical Operations Manager and working in collaboration with the interdisciplinary team, the Licensed Practical Nurse is responsible for providing nursing care to an assigned group of patients/clients according to established policies and procedures and the Standards of Practice for the Licensed Practical Nurses of British Columbia. Duties include participating in care conferences and in developing care plans, conducting assessments, implementing and evaluating interventions, documenting information, and acting as an advocate for patients/residents.

Reporting to the Clinical Operations Manager and receiving overall professional guidance from the Professional Practice Leader, Social Work, the position supports the interdisciplinary team in achieving program and patient/client goals. Duties include providing therapeutic clinical counselling services, conducting comprehensive biopsychosocial assessments and maintaining patient/client records. Provides consultative and direct services to patients/clients, staff and health professionals regarding community resources. Coordinates clinical/case conferences, develops and delivers presentation for staff and maintains broad knowledge of development in the Social Work profession.