Data Entry Clerk

The Data Entry Clerk performs accurate abstraction, data entry and database maintenance for the provincial HIV/AIDS drug treatment and prevention programs and for other select programs and studies within BC-CfE and its affiliated clinics. Accurately, and within strict timelines, abstracts and enters client, provider, and prescription data, used for clinical, operational, monitoring and evaluation, and research purposes, from related forms into the relevant database. Transfers data from paper and electronic formats into computer files or database systems, verifying data by comparing it to source documents.

Education

• Grade 12, training in data entry and computer keyboarding supplemented by a minimum of one (1) years of recent related experience in a health care/clinical research environment. Experience with prescriptions and health record data abstraction an asset.

Skills and Abilities

• Strong attention to detail and accuracy
• Ability to keyboard 5,000 keystrokes per hour
• Intermediate knowledge of MS Office, email and internet
• Demonstrated knowledge of database applications.
• Strong organization, time management and daily planning skills
• Demonstrated ability to communicate effectively verbally and in writing
• Demonstrated ability to be flexible in a changing work environment
• Ability to exercise tact, diplomacy, confidentiality and sound judgment
• Ability to work independently and within a multidisciplinary team environment
• Ability to produce accurate records within strict timelines
• Ability to keyboard 5,000 keystrokes per hour
• Physical ability to perform the duties of the position

• A competitive salary: The salary range for this position is $43,758 – $54,697 per annum, depending on experience.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Checks legibility and completeness of prescription request/refill forms, in preparation for data entry. Follows up on discrepancies with prescribers and pharmacists and synchronizes multiple drug refills. Keeps a pending file to track missing data for incomplete forms.
• Enters and scans confidential patient and prescriber information data, into electronic databases, from the drug-dispensed-request-prescription forms, the drug-dispensed-review-and-refill forms, and program enrolment forms daily, according to established procedures.
• Verifies request/refill data keyed (and scanned) to check on accuracies of dispensing and other vital information. Identifies and reports discrepancies or problems in databases to the Drug Treatment Program (DTP) Program Administration and Education Lead and Senior Manager, to address with the Drug Treatment Program Quality Assurance Lead and lead Oracle Programmer.
• Identified and enters updated information into relevant databases such as changes in patient address, prescriber information, patient status, and other data.
• Identifies and submits requests for missing or unclear information to Pharmacy.
• Retrieves and copies prescription forms from the Pharmacy department daily, and consults with the DTP Program Administration and Education Lead and Pharmacists regarding problems, discrepancies and new procedures.
• Prepares patient list and profiles, for new drug request forms, for submission to the Authorizing Physician or designate for review daily.
• Receives reviewed drug request forms daily from the Authorizing Prescriber or designate and prepares and sends communications (e.g. authorizations or queries) to prescribers regarding the status of their requests. Prepares report for Pharmacy regarding daily drug requests.
• Releases information to authorized personnel in accordance with established standards and procedures.
• Answers and triages telephone calls from health professionals, the public, and others and relays messages to the appropriate individual or program.
• Checks error reports on a weekly basis, and generates prescription refill forms, treatment interruption forms, and prescriber labels.
• Enters data into electronic databases for select BC-CfE affiliated clinics, studies, and other programs.
• Creates and maintains filing systems for confidential documents according to established procedures.
• Performs general office and other duties as required.

The BC-CFE is a world-renowned HIV/AIDS Centre with an innovative, low-barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians, including Physicians, Nurses, and peers, and researchers, including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts, work collaboratively to improve the health of British Columbians with HIV and communities facing socioeconomic barriers in accessing healthcare.

We acknowledge that the BC Centre for Excellence in HIV/AIDS is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.