Downtown Eastside to receive new programs and services as part of Second Generation Strategy

Vancouver, BC – After almost three years of consultation and planning, Vancouver Coastal Health (VCH) is moving ahead with the first changes to Downtown Eastside health services as part of its Second Generation Strategy.

“Change is never easy, but we know it’s desperately needed in the Downtown Eastside,” says Health Minister Terry Lake. “Many residents increasingly struggle with chronic conditions and changing addiction issues, but a lack of integration between health services creates barriers to accessing treatment. I applaud Vancouver Coastal Health for making the changes needed to improve patient care in this neighbourhood.”

“These new services will expand treatment options and provide better access to care for those who have significant untreated health issues,” says Dr. Julio Montaner, director of the B.C. Centre for Excellence in HIV/AIDS. “This will result in improved quality of life and health outcomes for people living in the Downtown Eastside.”

Vancouver city councilor Dr. Kerry Jang, who is also a professor of psychiatry at the University of British Columbia, adds, “These improvements are long overdue and will ensure that resources are used more effectively in the Downtown Eastside. There is strong support throughout the community to move forward and address the priorities identified by the Downtown Eastside Second Generation Strategy consultation and planning process.”

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During the Canada Post strike announced September 25, 2025, the following measures will be undertaken to minimize service disruption to BC-CfE clients and providers.

  • The BC-CfE Laboratory has transitioned to private courier for delivery of outgoing reports and documents. Results required urgently can be faxed upon request. (Lab Contact Information: Phone 604-806-8775; FAX 604-806-9463)
  • The BC-CfE Drug Treatment Program (DTP) will fax outgoing forms and documents to the provider’s office. (DTP Contact Information: Phone 604-806-8515; FAX 604-806-9044)
  • St. Paul’s Hospital Ambulatory Pharmacy has transitioned to private courier for delivery of medications. We recommend requesting medication at least 2 weeks in advance in case of delivery delays, particularly to rural/remote parts of BC. (Contact Information: Phone 1-800-547-3622; FAX 604-806-8675)

During the Canada Post strike, we recommend that documents be faxed or couriered to our sites, versus utilization of regular mail service

The BC-CfE Laboratory is streamlining reporting processes for certain tests in order to simplify distribution and record-keeping, and to ensure completeness of results. Beginning September 2, 2025, results for the ‘Resistance Analysis of HIV-1 Protease and Reverse Transcriptase’ (Protease-RT) and ‘HIV-1 Integrase Resistance Genotype’ tests will be combined into a single ‘HIV-1 Resistance Genotype Report’.
For more details and example reports, please click on the button below