North Vancouver health care leader retires after 42 years

Outgoing Providence Health Care president and CEO Dianne Doyle reflects on decades in the industry

Dianne Doyle started her career as a nurse at St. Paul’s Hospital in 1976 and now, more than four decades later, she’s ending it as the head of the organization, having set the stage for the planned new St. Paul’s that will serve the health needs of British Columbians for generations to come.

Asked about her career highlights, she immediately referenced St. Paul’s Hospital’s impact during the HIV-AIDS crisis during the 1980s.

“When other organizations weren’t responding to the needs it was St. Paul’s who literally opened our own doors to HIV-positive individuals at a time when no one knew what this disease was, how it was being transmitted. All we saw were a lot of young people, mostly men at the time, dying of this horrible disease,” she said, adding that the roots of the epidemic helped create the BC Centre for Excellence in HIV/AIDS, a Providence-backed research institution that also disseminates health information and offers treatment programs.

Specifically during Doyle’s tenure as CEO, she noted Providence’s successful challenge of the federal government’s 2013 decision to restrict diacetylmorphine (heroin) under the Food and Drug Act – making it unavailable for medical treatment – as an important moment.

“We knew that there was strong evidence to suggest that the best and only treatment for the most heroin-addicted individuals, who hadn’t responded to other treatments, that the treatment option was medically prescribed heroin,” Doyle explained. “The federal government was not allowing that to happen, so a constitutional challenge then allowed us to make that treatment option available and from that now at our Crosstown Clinic in the Downtown Eastside we do provide service to heroin-addicted populations and have great success.”

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During the Canada Post strike announced September 25, 2025, the following measures will be undertaken to minimize service disruption to BC-CfE clients and providers.

  • The BC-CfE Laboratory has transitioned to private courier for delivery of outgoing reports and documents. Results required urgently can be faxed upon request. (Lab Contact Information: Phone 604-806-8775; FAX 604-806-9463)
  • The BC-CfE Drug Treatment Program (DTP) will fax outgoing forms and documents to the provider’s office. (DTP Contact Information: Phone 604-806-8515; FAX 604-806-9044)
  • St. Paul’s Hospital Ambulatory Pharmacy has transitioned to private courier for delivery of medications. We recommend requesting medication at least 2 weeks in advance in case of delivery delays, particularly to rural/remote parts of BC. (Contact Information: Phone 1-800-547-3622; FAX 604-806-8675)

During the Canada Post strike, we recommend that documents be faxed or couriered to our sites, versus utilization of regular mail service

The BC-CfE Laboratory is streamlining reporting processes for certain tests in order to simplify distribution and record-keeping, and to ensure completeness of results. Beginning September 2, 2025, results for the ‘Resistance Analysis of HIV-1 Protease and Reverse Transcriptase’ (Protease-RT) and ‘HIV-1 Integrase Resistance Genotype’ tests will be combined into a single ‘HIV-1 Resistance Genotype Report’.
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