Education Program Coordinator

Reporting to the Clinical Educator, Team Lead, the Education Program Coordinator provides program and administrative support and oversees assigned programs. The position works closely with staff in the Hope to Health Research and Innovation Centre, and interacts with other BCCFE research and training staff as well as external stakeholders including UBC, VCHA, and BCCDC.

Education

• Bachelor’s degree in an education-related field, including Health or Social Sciences, Public Health, or Public Policy. Asset: education is supplemented by three (3) to five (5) years of recent related experience in administrative/program coordination. An equivalent combination of education, training and experience may be considered.

Skills and Abilities

• Demonstrated knowledge and understanding of technology, hardware, networks and operating systems.
• Knowledge and/or experience working in addiction, public health, health services, HIV, and viral hepatitis is an asset.
•  Experience in coordinating projects and/or grant based programs is an asset.
• Experience in preparing documents, reports, and communications materials.
• Knowledge or experience in medical education is an asset.
• Familiarity utilizing virtual meeting/conferencing software such as Zoom or GoToWebinar, and comfort in troubleshooting time sensitive issues in presentation setting.
• Familiarity with social determinants of health, inner city, and HIV-related health issues and/or the delivery of health care.
• Advanced word processing, spreadsheet, presentation, desktop publishing, and database software skills. Experience using Apple computers is considered an asset.
• Excellent interpersonal skills to provide effective administrative support at the senior management level, including tact and diplomacy, in dealing with a variety of work situations, hospital staff, board members, government representatives, community agency personnel, and the general public.
• Demonstrated communication skills to respond effectively to inquiries, both verbally and in writing, flexibility to meet and adapt to changes in organizational priorities.
• Ability to multi-task, work independently with minimal direction, and work under pressure with constant deadlines, using strong organizational, time management and prioritizing skills.
• Demonstrated aptitude for detailed work, capability of decision making/problem solving within predetermined guidelines.

• A competitive salary.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Provides support to and coordinates the clinical education program for staff of the Hope to Health Research and Innovation Centre and BC-CfE
• Works with the Clinical Educator in the scheduling and support of all clinical education events which includes communicating with speakers, event set-up (hybrid, virtual, and in-person), and all related logistics.
• Applies for accreditation through the College of Family Physicians of Canada (CFPC) for various education and training programs, and maintains and updates programs as necessary to meet the CFPC’s requirements
• Collects and keeps updated records and databases related to educational program monitoring and evaluation, including program attendance, evaluation, and feedback.
• Produces a variety of documents including reports, correspondence, presentation materials, spreadsheets, and memos by using various word processing, spreadsheet, and presentation software packages, including creation of files, tables and spreadsheets. Photocopies and distributes documentation such as correspondence and reports as required.
• Creates and processes slides and posters for conference presentations.
• Provides operational, administrative, and program support to the Director, Clinical Education and Training, and Clinical Educator.
• Participates in staff meetings, special projects, and other activities as required.
• Coordinates and provides event support for various rounds including Journal Clubs, Webinar Learning Series, and other lectures/educational events. These events may be in-person or virtual using software such as Zoom or GoToWebinar.
• Collaborates with Communications and IT teams to ensure web content is up-to date.
• Provides support and preparation on grant applications and other research documents, including papers, abstracts, and proposals.
• Conducts article searches throughout the Health Sciences Libraries.
• Performs other duties as required

The BC-CFE is a world-renowned HIV/AIDS Centre with an innovative, low-barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians, including Physicians, Nurses, and peers, and researchers, including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts, work collaboratively to improve the health of British Columbians with HIV and communities facing socioeconomic barriers in accessing healthcare.

We acknowledge that the BC Centre for Excellence in HIV/AIDS is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.