Operations

Reporting to the IT Manager (or designate), this position provides first-line technical support to BC CfE staff by assisting with diagnosing and resolving routine technical issues. The role involves assessing user needs and supporting the installation, configuration, and deployment of desktop systems. It provides Tier 1 support for desktops, peripherals, printers, networks, and user accounts. The position rotates between two sites, with working hours alternating between 8:00 AM–4:00 PM and 10:00 AM–6:00 PM based on operational requirements.

The Data Entry Clerk performs accurate abstraction, data entry and database maintenance for the provincial HIV/AIDS drug treatment and prevention programs and for other select programs and studies within BC-CfE and its affiliated clinics. Accurately, and within strict timelines, abstracts and enters client, provider, and prescription data, used for clinical, operational, monitoring and evaluation, and research purposes, from related forms into the relevant database. Transfers data from paper and electronic formats into computer files or database systems, verifying data by comparing it to source documents.

The Database Developer works as part of a multidisciplinary team supporting all stages of the software development lifecycle, including requirements gathering, design, development, testing, implementation, and maintenance of databases and applications used by the Epidemiology and Population Health Program. The role ensures the accuracy, integrity, performance, and confidentiality of systems supporting large epidemiological datasets.

The Administrative Assistant provides confidential administrative support to the Senior Management, including screening and prioritizing incoming materials, scheduling meetings, maintaining calendars, producing various documents and keeping the Director apprised of issues.

The Statistician is responsible for independent and collaborative analyses, interpretation and reporting of HIV data collected in the provincial HIV registry. This role provides statistical support to medical fellows, physicians, researchers and students on HIV research related projects, supporting the development of data collection, providing analytical support, performing quantitative analyses, and collaborating on scientific papers, abstracts and grants.

The Data Entry Clerk performs accurate abstraction, data entry and database maintenance for the provincial HIV/AIDS drug treatment and prevention programs and for other select programs and studies within BC-CfE and its affiliated clinics. Accurately, and within strict timelines, abstracts and enters client, provider, and prescription data, used for clinical, operational, monitoring and evaluation, and research purposes, from related forms into the relevant database. Transfers data from paper and electronic formats into computer files or database systems, verifying data by comparing it to source documents.

Working under the direction of the Facilities Manager, the Receptionist Administrative Clerk performs a variety of clerical duties to assist the operations of BC-CfE.