Phlebotomist

Summary

Working under the direction of the Clinical Operations Manager, the Phlebotomist supports an interprofessional health care team working to assess and engage new clients, document assessments, develop care plans and interventions, and assist with organizing and facilitating team and case management meetings.

Education

• Grade 12 and successful completion of a recognized Laboratory Assistant training program and one (1) year of recent, related experience working with an interdisciplinary team, working with diverse marginalized populations or community in a primary care, HIV/AIDS, HCV, addictions and/or mental health setting.
• Successful completion of TDG certification or ability to complete within 2 weeks of hire.
• An equivalent combination of education, training and experience may be considered.

Skills and Abilities

• Ability to work collaboratively with an interprofessional health care team.
• Knowledge of health care disciplines, systems and policies.
• Knowledge of and exposure to trauma informed care, violence prevention, transgender care, harm reduction, recovery-oriented practice and indigenous cultural competency training.
• Knowledge of client centred care, and an understanding of psychiatric illnesses’ impact on social functioning.
• Knowledge of health conditions disproportionately impacting marginalized populations.
• Ability to communicate effectively verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to operate related equipment.

• A competitive salary: The salary for this position is $31.75 hourly.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits: package including dental, vision, and life insurance as well as pension.

Your Day to Day:

• Greet and register clients/patients by obtaining information as outlined in the established operating procedures. Obtain appropriate identification, document accurately and ensure patients/clients are seen by appropriate team members.
• Maintain cleanliness and organization of work areas and equipment following infection control, safety, and quality assurance guidelines
• Prepare clients for blood draws and ECG tests, explaining procedures and ensuring safety and comfort. Process special blood requests according to instructions received from the ordering clinician; maintain records as required.
• Observe for signs of reaction to phlebotomy. Alert the ordering clinician or Clinical Nurse Lead to any change in the blood flow and/or donor appearance and takes appropriate action.
• Conduct electrocardiograms (ECGs) following standard procedures.
• Ensure collection packs, specimens and accompanying documents are accurately labeled in accordance with the established operating procedures and TDG specifications.
• Seal collection pack tubing into required number of segments.
• Prepare and organize blood product packaging materials; pack and document blood collection in preparation for transfer to Laboratory.
• Record required information at each phase of the collection process according to regulatory requirements.
• Remain current in all operating procedures pertaining to the duty being performed by reading documents periodically as directed.
• Perform quality control checks on equipment, document control performed and report problems/issues to Clinical Operations Manager immediately.
• Participate in team initiated, client-centered research and quality assurance initiatives.
• Perform other duties as assigned.

The Hope to Health Clinic, Research and Innovation Centre in the Downtown Eastside is a unique and innovative health clinic comprised of a multidisciplinary clinical team focused on providing primary and specialty care for patients/ clients in the Downtown Eastside (DTES). The R&I centre is staffed by an interdisciplinary team (e.g., physicians, nurses, counsellors, peer navigators) and provides “wrap-around” healthcare to clients ensuring they receive the full continuum of care under one roof. Hope to Health Clinic works as part of the BC Centre for Excellence in HIV/AIDS. (BC-CfE).

The BC-CfE is a world-renowned HIV/AIDS Centre with innovative, low barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians including Physicians, Nurses, Social Workers and Peers and researchers including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts work collaboratively to improve the health of British Columbians with HIV and communities facing socio-economic barriers in accessing healthcare.

We acknowledge that the BC Centre for Excellence in HIV/AIDS is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.