Receptionist Administrative Clerk

Req. ID:	2026-005
Location:	Vancouver
Work Site:	St. Paul’s Hospital
Primary site:	1081, Burrard St, Vancouver, BC V6Z 1Y6
Work model:	Onsite
Categories:	Management/Non-Union
Min salary:	$43,758
Max salary:	$54,697
Employment type:	Regular Full-Time
Rotation:	Days
FTE:	1.00
Labour agreement:	EXCL

What You Will Do

Working under the direction of the Facilities Manager, the Receptionist Administrative Clerk performs a variety of clerical duties to assist the operations of BC-CfE.

What You Bring

Education

• Grade 12 supplemented by an Office Administration Certificate and two (2) years of recent related experience, or an equivalent combination of education, training and experience.
• Proficiency with MS Office (Word, Excel, Outlook) required.

Skills and Abilities

• Strong organizational skills
• Goal-oriented can-do attitude
• Flexible to changes in workflow
• Demonstrated knowledge of administrative and clerical procedures
• Demonstrated knowledge of excellent customer service principles and practices
• Ability to be sensitive, tactful and diplomatic with clients and the public
• Ability to communicate effectively both verbally and in writing
• Ability to work independently and effectively with others
• Ability to organize and prioritize work
• Ability to work under pressure; ability to de-escalate conflict
• Ability to operate related equipment
• Physical ability to carry out the duties of the position.
• Performs other duties as required.

What We Offer

• A competitive salary: The salary range for this position is $43,758 – $54,697 per annum, depending on experience.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Your Day to Day:

• Perform front-desk duties including greeting, assisting and/or directing the general public in a professional and diplomatic manner.
• Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, greeting clients/visitors and forwarding problems and complex queries to appropriate personnel.
• Process incoming and outgoing mail; receive, open and date stamp incoming mail, package, sort and distribute, prepare outgoing mail, sign courier receipts and send/ receive faxes.
• Provide clerical support by performing tasks such as booking meetings, following up on action items, filing, routing paperwork
• Assists in the planning, booking and preparation of meetings
• Maintains employee directories and phone lists
• Handle public inquiries
• Facilities and maintenance
• Act as point of contact for maintenance service providers onsite
• Respond to facilities issues or maintenance requests from BC-CfE employees under direction from the Facilities Manager.
• Produces a variety of documents including reports, correspondence, presentation materials, spreadsheets, and memos by using various word processing, spreadsheet and presentation software packages, including creation of files, tables and spreadsheets
• Assists with developing, drafting, editing, formatting and updating various documents on BC-CfE virtual platforms and website; including policies, manuals and SOP’s.
• Creates and maintains an efficient filing system
• Performs other duties as required

Ordering

• Work with the clinical team to order clinical supplies (primarily through e-Pro)
• Order office supplies (copy room, staff kitchen, etc.)
• Order facilities & maintenance supplies

Receiving

• Act as point of contact with drivers from various vendors, check items received with packing slip
• Put away supplies received (excluding clinical supplies)

Inventory

• Take inventory for facilities supplies
• Perform other duties as required

The Receptionist Administrative Clerk reports to the Manager, Facilities of the BC-CfE or their delegate.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Please include resume and cover letter outlining how your skills are applicable to this role. Include the job title you are applying for in your email subject line.

CONTACT: Human Resources Coordinator; careers@bccfe.ca

APPLICATION DEADLINE: Until position is filled