Special Lecture by Dr. Kathleen Clanon

“Room for Improvement: Making Quality Practical” – Kathleen Clanon, MD, is an internal medicine physician with a specialty in HIV/AIDS. She is currently part of the Pacific AIDS Education and Training Centre and a HIV quality consultant with the New York State Department of Health AIDS Institute. In this lecture, Dr. Clanon will share her experiences in leading HIV quality improvement projects in a multitude of clinical settings leading to the delivery of higher quality, more effective care through a planned process of quality improvement. Specifically, Dr. Clanon will feature the model of the structured learning collaborative as one QI methodology that has the potential to create significant positive changes in clinical care in relatively short periods of time.


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During the Canada Post strike announced September 25, 2025, the following measures will be undertaken to minimize service disruption to BC-CfE clients and providers.

  • The BC-CfE Laboratory has transitioned to private courier for delivery of outgoing reports and documents. Results required urgently can be faxed upon request. (Lab Contact Information: Phone 604-806-8775; FAX 604-806-9463)
  • The BC-CfE Drug Treatment Program (DTP) will fax outgoing forms and documents to the provider’s office. (DTP Contact Information: Phone 604-806-8515; FAX 604-806-9044)
  • St. Paul’s Hospital Ambulatory Pharmacy has transitioned to private courier for delivery of medications. We recommend requesting medication at least 2 weeks in advance in case of delivery delays, particularly to rural/remote parts of BC. (Contact Information: Phone 1-800-547-3622; FAX 604-806-8675)

During the Canada Post strike, we recommend that documents be faxed or couriered to our sites, versus utilization of regular mail service

The BC-CfE Laboratory is streamlining reporting processes for certain tests in order to simplify distribution and record-keeping, and to ensure completeness of results. Beginning September 2, 2025, results for the ‘Resistance Analysis of HIV-1 Protease and Reverse Transcriptase’ (Protease-RT) and ‘HIV-1 Integrase Resistance Genotype’ tests will be combined into a single ‘HIV-1 Resistance Genotype Report’.
For more details and example reports, please click on the button below