Please note: Only Canadian Citizens, legal residents or residents with a legal work permit will be considered.
STATUS: This is a regular full-time position
REQ ID: 2025-007
JOB START DATE: As soon as Possible SALARY: $ 27.01
BENEFITS: Employee benefits include medical, dental, accrued vacation and sick time, and long- term disability and pension
LOCATION: Hope to Health Clinic, Vancouver, BC
ORGANIZATION: The BC-CfE is a world-renowned HIV/AIDS Centre with an innovative, low-barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians including Physicians, Nurses, Social Workers and Peers and researchers including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts work collaboratively to improve the health of British Columbians with HIV and communities facing socio-economic barriers in accessing healthcare through the development, ongoing monitoring and dissemination of comprehensive research and treatment programs for HIV and related diseases.
The Hope to Health (H2H) Primary Care Clinic provides an innovative care model with low threshold, client centered, proactive, highly coordinated and comprehensive primary care for clients that reside or receive the majority of their care in the Vancouver Downtown Eastside. The clinic works with clients who have complex medical or social needs, to prevent and/or improve outcomes related to HIV, Hep C, mental illness and substance use and other chronic conditions.
JOB RESPONSIBILITIES:
- Schedule and book client, follow-up appointments and interdisciplinary appointments, adjusting arrangements in accordance with client and centre requirements and notifying clinicians and Clinic staff, ensuring that appropriate date, time, and location are provided to Clinic staff.
- Register and admit clients into an electronic medical record system, ensuring client demographics and appropriate information is complete and accurate, and follows up with appropriate clinicians or staff as necessary. Advises appropriate clinicians that the client/patient has arrived.
- Perform referral functions including duties such as checking to ensure that all information required is complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
- Manage and maintain medical supplies inventory by ordering, restocking and maintaining supplies room. Ensures quality control of specified medical equipment by performing duties such as checking glucometers.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and client statistics. Follows up with appropriate team members as necessary.
- Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
JOB QUALIFICATIONS:
Education Training and Experience
- Grade 12, knowledge of medical terminology and two (2) years’ recent related experience in a health care or community setting including managing booking/registration processes and providing information on preliminary assessments for diverse populations facing complex social/economic challenges.
- Knowledge and experience with preliminary assessments used in the triaging process.
- An equivalent combination of education, training and experience may be considered
Skills and Abilities
- Ability to keyboard 45 w.p.m. Knowledge of medical terminology.
- Knowledge of social/economic issues impacting health outcomes, and related conditions including substance use and disorders.
- Knowledge of interprofessional health care, client-centred care and mental health issues and their impact on social functioning.
- Ability to communicate effectively verbally and in writing.
- Ability to deal with others effectively, work collaboratively and contribute to a safe, respectful environment. bility to organize.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
TO APPLY:
Please submit your resume and cover letter to the Human Resources Coordinator, BC Centre for Excellence in HIV/AIDS, careers@bccfe.ca
APPLICATION DEADLINE: Until the position is filled
Note: We thank all applicants; however, only candidates who are selected for an interview will be contacted.