As per the current Public Health Orders (Health Sector Order), as of October 26, 2021, all employees working for the BC Centre for Excellence in HIV/AIDS must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Reception/Facilities Clerk

Please note: Only Canadian Citizens, legal residents or residents with a legal work permit will be considered.

STATUS: This is a regular full-time position

HOURS OF WORK: 08:30 – 16:30 – Monday to Friday

SALARY: Commensurate with qualifications and experience

BENEFITS:medical, dental, vacation, sick leave, long term disability and pension

LOCATION: Rotating, various BC Centre for Excellence in HIV/AIDS (BC-CfE) sites

ORGANIZATION: The BC-CfE is a world-renowned HIV/AIDS Centre with innovative, low barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians including Physicians, Nurses, Social Workers and Peers and researchers including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts work collaboratively to improve the health of British Columbians with HIV and communities facing socio-economic barriers in accessing healthcare.

JOB: Working under the direction of the Facilities Manager, the Reception/Facilities Clerk performs a variety of clerical duties to assist the operations of BC-CfE.

JOB RESPONSIBILITIES:

Reception

Perform front-desk duties including greeting, assisting and/or directing the general public in a professional and diplomatic manner.
Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, greeting clients/visitors and forwarding problems and complex queries to appropriate personnel.
Process incoming and outgoing mail; receive, open and date stamp incoming mail, package, sort and distribute, prepare outgoing mail, sign courier receipts and send/ receive faxes.
Provide clerical support by performing tasks such as booking meetings, following up on action items, filing, routing paperwork
Assists in the planning, booking and preparation of meetings
Maintains employee directories and phone lists
Handle public inquiries

Facilities and maintenance

Act as point of contact for maintenance service providers onsite
Perform daily facilities checks: note down any facilities/maintenance concerns, parking violations, etc. and report back to Facilities Manager.
Respond to facilities issues or maintenance requests from BC-CfE employees under direction from the Facilities Manager.

Supplies

Ordering

Work with the clinical team to order clinical supplies (primarily through ePro)
Order office supplies (copy room, staff kitchen, etc.)
Order facilities & maintenance supplies

Receiving

Act as point of contact with drivers from various vendors, check items received with packing slip
Put away supplies received (excluding clinical supplies)

Inventory

Take inventory for facilities supplies

Perform other duties as required

JOB QUALIFICATIONS:

Education, Training and Experience

Grade 12 supplemented by an Office Administration Certificate and two (2) years of recent related experience, or an equivalent combination of education, training and experience. Proficiency with MS Office (Word, Excel, Outlook) required.

Skills and Abilities

Ability to maintain confidentiality and exercise discretion
Strong organizational skills
Goal-oriented can-do attitude
Flexible to changes in workflow
Demonstrated knowledge of administrative and clerical procedures
Demonstrated knowledge of excellent customer service principles and practices
Ability to be sensitive, tactful and diplomatic with clients and the public
Ability to communicate effectively both verbally and in writing
Ability to work independently and effectively with others
Ability to organize and prioritize work
Ability to work under pressure; ability to de-escalate conflict
Ability to operate related equipment
Physical ability to carry out the duties of the position.

Please include resume and cover letter outlining how your skills are applicable to this role. Include the job title you are applying for in your email subject line.

CONTACT: Human Resources Coordinator; careers@bccfe.ca

Status

This is a regular full-time position

Deadline

UNTIL FILLED

Career excerpt

Working under the direction of the Facilities Manager, the Reception/Facilities Clerk performs a variety of clerical duties to assist the operations of BC-CfE.

BC Centre for Excellence in HIV/AIDS

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Reception/Facilities Clerk

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